F.A.Q. (Frequently Asked Questions)

You have to delete all the temporary files (including offline contents) and cookies in your browser. Please consult the documentation of your browser in order to help you. Make sure that you haven't any relevant information stored in these temporary files before delete it.

Be sure you have a valid login and password.

Probably you have exported your TSO file as version 1.1. This version has some limitations compared with version 1.3. If you export a TSO file (with some fields only supported by version 1.3) as a version 1.1 file those fields are lost. Only export TSO files has version 1.1 if you really need it.

A button is disabled when the function associated with the button is not allowed in the current context. An example, you can't add a new resource if you haven't an opened TSO file. You have first to create a new TSO (or open an existent one). After you have a opened TSO, you are able to create the resource.

Some fields are associated with a data dictionary. In these fields the user could choose the value from an available list of values. If you start to write characters in these fields, the list of available values is filtered with the characters you have introduced. This filter works in all length of the word and not only with the first characters. It means that if you introduce only one character, the filter doesn't pair up it with the first character from each word from the available list of values but with any character of the whole word.

Some values in the data dictionary have sub-values. You can select it putting the character "/" after the first value is inserted. In this case, the available values for the sub-level appears as a suggestion. Could exist several sub-levels of data for the same field.

Inside an event, in tab "Extra Info", you have a group box "Geography". You could use this field to insert a description of the security/evacuation area and insert the respective coordinates.